Types of Data collected
Among the types of Personal Data that this Application collects directly or through third parties are:
Cookies; Usage Data; email address; first name; surname; various types of Data; phone number; address; username; password; Company Name; VAT code; country; state; province; Postal code; city; billing address; number of users; device information; session statistics; latitude (of the city); longitude (of the city); browser information; Data communicated when using the service; answers to questions; user content; content of email or message; profile picture; message date; time the message was sent; message sender.
Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanatory texts published before the Data is collected.
Personal Data may be freely provided by the User, or, in the case of Usage Data, collected automatically when you use this Application.
Unless otherwise specified, all Data requested by this Application are mandatory and their absence may make it impossible for this Application to provide the Services. In the event that this Application specifies that certain Data is not mandatory, Users are free not to communicate it without having any consequences on the availability or operation of the Service.
Users who have doubts about the mandatory Personal Data are invited to contact the Owner.
Any use of Cookies – or other tracking tools – by this Application or by the owners of third-party services used by this Application is intended to provide the Service requested by the User, in addition to the other purposes described in this document and in the Cookies Policy, if available.
Users are responsible for any third party Personal Data obtained, posted or communicated through this Application and confirm that they obtain the consent of the third party to provide the Data to the Owner.
Mode and place of data processing
Treatment methods
The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification or destruction of the Data.
Data processing is carried out using computers or IT tools, following procedures and organizational methods closely related to the purposes indicated. In addition to the Owner, the Data may be accessible, in certain cases, to certain categories of persons in charge of the operation of this Application (administration, sales, marketing, legal department, system administration) or to external parties (such as third-party technical service providers, courier services, hosting providers, IT companies, communication agencies) designated, where applicable, as Subcontractors by the Owner. The updated list of these parties may be requested at any time from the Owner.
Legal basis of processing
The Owner may process Personal Data relating to Users if one of the following conditions applies:
- Users have given their consent for one or more specific purposes; Note: According to certain legislations, the Owner may be authorized to process Personal Data until the User opposes it ("opt-out"), without having to depend on consent or on one of the following legal bases. However, this condition does not apply where the processing of Personal Data is subject to European data protection law;
- the provision of Data is necessary for the performance of an agreement with the User or for any pre-contractual obligation thereof;
- the processing is necessary to comply with a legal obligation to which the Owner is subject;
- the processing is related to a task carried out in the public interest or in the exercise of official authority vested in the Owner;
- the processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.
In any case, the Owner will gladly assist you in clarifying the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a legal or contractual requirement, or a necessary requirement to enter into a contract.
Treatment locality
The Data is processed at the headquarters of the Owner and in all other places where the parties responsible for the processing are located.
Depending on the location of the User, data transfers may result in the transfer of the User's Data to a country other than his own. To learn more about the place of processing of such transferred Data, Users can consult the section which contains details on the processing of Personal Data.
Users also have the right to know the legal basis of Data transfers to a country outside the European Union or to any international organization governed by public international law or created by two or more countries, such as the UN, as well as the security measures taken by the Owner to safeguard their Data.
If such a transfer takes place, Users can find out more by consulting the relevant sections of this document or inquire with the Owner using the information provided in the contact section.
Storage time
Personal Data is processed and stored for as long as required for the purpose for which it was collected.
Therefore:
- Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until the full performance of the contract.
- Personal Data collected for the purposes of the legitimate interests of the Owner shall be retained for as long as necessary to achieve those purposes. Users can find specific information regarding the legitimate interests pursued by the Owner in the relevant sections of this document or by contacting the Owner.
The Owner may be authorized to retain Personal Data for a longer period each time the User has given consent to such processing, as long as such consent is not withdrawn. In addition, the Owner may be obliged to retain Personal Data for longer whenever required for the performance of a legal obligation or by order of an authority.
Once the retention period has expired, the Personal Data will be deleted. Therefore, the right of access, the right of erasure, the right of rectification and the right to data portability cannot be enforced after the expiry of the retention period.
Purposes of processing
User Data is collected to allow the Owner to provide its Service, fulfill its obligations, respond to law enforcement requests, protect its rights and interests (or those of its Users or third parties), detect any malicious or fraudulent activity, as well as the following:
Remarketing and behavioral targeting, Analytics, Contacting the User, Registration and authentication, Payment management, Display of content from external platforms, Tag management, Advertising and Interaction with live chat platforms.
To obtain precise information on the Personal Data used for each purpose, the User can consult the section “Detailed information on the processing of Personal Data”.
Detailed information on the processing of Personal Data
Personal Data is collected for the following purposes using several services:
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Display of content from external platforms
This type of service allows you to view and interact with content hosted on external platforms directly from the pages of this Application.
If such a service is installed, it may still collect web page traffic data, even if the User does not use it.
Google Fonts (Google Ireland Limited)
Google Fonts is a font visualization service provided by Google Ireland Limited that allows this Application to incorporate content of this nature on its pages.
Personal Data processed: different types of Data indicated in the privacy policy of the service; Usage Data.
Place of processing: Ireland – Privacy Policy.
Vimeo video (Vimeo, LLC)
Vimeo is a video content visualization service provided by Vimeo, LLC that allows this Application to incorporate content of this nature on its pages.
Personal data processed: Usage data; Tracker.
Place of processing: United States – Privacy Policy.
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Analyses
The services contained in this part allow the Owner to monitor and analyze web traffic and track changes in User behavior.
Suivi des conversions de Google Ads (Google LLC)
Ads conversion tracking is an analytics service provided by Google LLC, which links data from the Google Ads advertising network to actions performed on this Application.
Personal data processed: Cookies; Usage Data.
Place of processing: United States – Privacy Policy.
Google Analytics (Google LLC)
Google Analytics is a web analytics service provided by Google LLC (“Google”). Google uses the Data collected to track and analyze the use of this Application, to prepare reports on its activities and to share them with other Google services.
Google may use the Data collected to contextualize and personalize the advertisements of its own advertising network.
Personal data processed: Cookies; Usage Data.
Place of processing: United States – Privacy Policy – Opt-out option.
Suivi des conversions de Facebook Ads (pixel Facebook) (Facebook Ireland Ltd)
Facebook Ads conversion tracking (Facebook pixel) is an analytics service provided by Facebook Ireland Ltd, which links data from the Facebook advertising network to actions performed on this Application. The Facebook pixel tracks conversions that can be attributed to ads on Facebook, Instagram and the Audience Network.
Personal data processed: Usage data; Tracker.
Place of processing: Ireland – Privacy Policy.
Google Analytics 4 (Google Ireland Limited)
Google Analytics 4 is a web analytics service provided by Google Ireland Limited (“Google”). Google uses the Data collected to track and analyze the use of this Application, to prepare reports on its activities and to share them with other Google services.
Google may use the Data collected to contextualize and personalize the advertisements of its own advertising network.
In Google Analytics 4, IP addresses are used at the time of collection and then deleted before the Data is logged on a server or in a data center. For more information, users can refer to the official Google documentation.
Personal data processed: Usage data; device information; browser information; latitude (of the city); longitude (of the city); number of Users; session statistics; Trackers; city.
Place of processing: Ireland – Privacy Policy – Opt-out option.
Meta Events Manager (Meta Platforms Ireland Limited)
Meta Events Manager is an analytics service provided by Meta Platforms Ireland Limited. By integrating the Meta pixel, Meta Events Manager can give the Owner a measure of audience and traffic on this Application.
Personal data processed: Usage data; Trackers.
Place of processing: Ireland – Privacy Policy – Opt out.
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Contact User
Contact form (this Application)
By completing the contact form with their Data, the User authorizes the use of this information by this Application for the purpose of responding to requests for information, quotes or any other request as indicated in the header of the form.
Personal data processed: email address; various types of Data; surname; first name.
Telephone contact (this Application)
Users who provide their phone number may be contacted for commercial or promotional purposes regarding this Application or to respond to support requests.
Personal data processed: telephone number.
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Tag Management
This type of service allows the Owner to manage the necessary tags or scripts on this Application centrally.
Consequently, User Data passes through these services, which could lead to the retention of this Data.
Google Tag Manager (Google Ireland Limited)
Google Tag Manager is a tag management service provided by Google Ireland Limited.
Personal data processed: Usage data.
Place of processing: Ireland – Privacy Policy.
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Payment management
Unless otherwise specified, this Application processes all payments by credit card, bank transfer or other means, through external payment service providers. In general and unless otherwise stated, Users are required to provide their payment details and personal information directly to such payment service providers.
This Application is not involved in the collection and processing of such information: instead it only receives a notification from the said payment service providers, indicating whether the payment has been successfully completed.
PayPal (Paypal)
PayPal is a payment service offered by PayPal Inc. that allows Users to make payments online.
Personal Data processed: different types of Data indicated in the Privacy Policy of the service.
Place of processing: See Paypal's Privacy Policy – Privacy Policy.
Stripe (Stripe Inc)
Stripe is a payment service offered by Stripe Inc.
Personal Data processed: different types of Data indicated in the Privacy Policy of the service.
Place of processing: United States – Privacy Policy.
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Registration and authentication
The registration or authentication of the User authorizes this Application to identify him and gives him access to dedicated services.
As described below, third parties may provide registration and authentication services. In this case, this Application may access Data stored by these third parties for registration or identification purposes.
Direct registration (this Application)
The User registers by completing the registration form and providing their Personal Data directly to this Application.
Personal data processed: address; billing address; email address; VAT code; Postal code; various types of Data; password; username; surname; Company Name; phone number; country; province; first name; city; state.
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Interaction with live chat platforms
These types of services allow Users to interact with live chat platforms directly from the pages of this Application in order to contact and be contacted by the support service of this Application.
If one of these services is installed, it may collect Browsing Data and Usage Data on the pages on which it is installed, even if Users do not actively use this service. Additionally, live support conversations can be recorded.
WhatsApp Business Chat widget (Meta Platforms Ireland Limited)
WhatsApp Business Chat widget is a WhatsApp live support platform interaction service offered by Meta Platforms Ireland Limited.
Personal data processed: content of email or message; user content; message date; Data communicated when using the service; message sender; time the message was sent; surname; phone number; profile picture; first name; answers to questions.
Place of processing: Ireland – Privacy Policy.
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Advertisement
This type of service allows User Data to be used for advertising communication purposes. These communications are displayed in the form of banners and other advertisements on this Application, possibly based on the interests of the User.
This does not mean that all Personal Data is used for this purpose. The information and conditions of use are described below.
Some of the services listed below may use Trackers for the purpose of identifying the User. They may also use a behavioral targeting technique, for example displaying advertisements adapted to the needs and behavior of the User, including those detected outside this Application. Please consult the privacy policies of the relevant services for more information.
In general, this type of service offers the possibility of refusing this advertising tracking. In addition to any opt-out functionality provided by any of the services mentioned below, the User can learn more about the options available to them to opt out of receiving interest-based advertising by consulting the dedicated section of this document: “How to opt out of interest-based advertising”.
Audience Similaire Facebook (Facebook Ireland Ltd)
Facebook Lookalike Audience is an advertising and behavioral targeting service provided by Facebook Ireland Ltd that uses Data collected through Facebook Custom Audience to display ads to Users who behave similarly to Users who are already on a Custom Audience list based on their past use of this Application or engagement with relevant content across Facebook apps and services.
Based on this Data, personalized ads will be shown to Users suggested by Facebook Lookalike Audience.
Users may opt out of Facebook's use of Trackers for ad personalization by visiting this opt-out page.
Personal data processed: Usage data; Tracker.
Place of processing: Ireland – Privacy Policy – Opt-out option.
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Remarketing and behavioral targeting
This type of service allows this Application and its partners to distribute, optimize and present advertisements based on the User's previous use of this Application.
This activity is facilitated by tracking Usage Data and using Trackers to collect information, which is then passed on to partners managing the remarketing and behavioral targeting activity.
Some services offer a remarketing option based on lists of email addresses.
In addition to any opt-out functionality provided by any of the services below, Users may withdraw their consent by visiting the Network Advertising Initiative opt-out page.
Users may also opt out of certain advertising features through applicable device settings, such as device advertising settings for mobile phones or advertising settings in general.
Remarketing de Facebook (Facebook, Inc.)
Facebook Remarketing is a behavioral targeting and remarketing service provided by Facebook, Inc., which connects activity on this Application to the Facebook advertising network.
Personal data processed: Cookies; Usage Data.
Place of processing: United States – Privacy Policy – Opt-out option.
Facebook Custom Audiences (Facebook, Inc.)
Facebook Custom Audience is a remarketing and behavioral targeting service provided by Facebook, Inc. that connects the activity of this Application with the Facebook advertising network.
Users may opt out of Facebook's use of cookies for ad personalization by visiting this opt-out page.
Personal data processed: email address; Cookies.
Place of processing: United States – Privacy Policy – Option de rertrait.
Remarketing Google Ads (Google LLC)
Google Ads Remarketing is a remarketing and behavioral targeting service provided by Google LLC, which links the activity of this Application to the Google Ads advertising network and the DoubleClick Cookie.
Users may opt out of Google's use of cookies for ad personalization by visiting Google's Ads Settings.
Personal data processed: Cookies; Usage Data.
Place of processing: United States – Privacy Policy – Opt-out option.
Information on opting out of interest-based advertising
In addition to any opt-out functionality provided by any of the services listed in the
this document, Users can learn more about the options available to them
to refuse interest-based advertising in general by consulting the dedicated part of the Policy relating to
to Cookies.
Other information on the processing of Personal Data
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Sell goods and services online
The Personal Data collected is used to provide services or sell goods to the User, including payment and potential delivery.
The Personal Data collected to make the payment may include the credit card, the bank account used for the transfer or any other means of payment used. The type of Data collected by this Application depends on the payment system used.
User Rights
Users may exercise certain rights regarding their Data processed by the Owner.
Users have the right to do the following, insofar as permitted by law:
- Withdraw their consent at any time. Users have the right to withdraw their consent if they have already given their consent to the processing of their Personal Data.
- Object to the processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent. Details are added in the relevant section below.
- Access their Data. Users have the right to know whether the Data is being processed by the Owner, to obtain information about certain aspects of the processing and to obtain a copy of the Data being processed.
- Verify and obtain rectification. Users have the right to verify the accuracy of their Data and to request that it be updated or corrected.
- Restrict the processing of their Data. Users have the right to restrict the processing of their Data. In this case, the Owner will process their Data only to store them.
- Have their Personal Data deleted or erased. Users have the right to obtain the erasure of their Data from the Owner.
- Recover their Data and have it transferred to another controller. Users have the right to recover their Data in a structured, commonly used and machine-readable format and, if technically possible, to have it transmitted to another controller without hindrance of any kind.
- File a complaint. Users have the right to lodge a complaint with their competent data protection authority.
Information on the right to object to processing
Where Personal Data is processed for the public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground relating to their particular situation to justify such objection.
Users should however be aware that if their Personal Data is processed for direct marketing purposes, they may object to this processing at any time, free of charge and without any justification. When the User opposes the processing for prospecting purposes, the Personal Data will no longer be processed for these purposes. To find out whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.
How to exercise these rights
Any request to exercise the rights of the User can be addressed to the Owner using the contact details provided in this document. These requests can be exercised free of charge and will receive a response from the Owner, providing Users with the information required by law, as soon as possible and always within one month. Any rectification or erasure of Personal Data or restriction of processing will be communicated by the Owner to each recipient to whom the Personal Data has been disclosed, as the case may be, unless this proves impossible or involves a disproportionate effort. At the request of Users, the Owner will inform them about these recipients.
Cookie Policy
This Application uses Trackers. To find out more, the User can consult the Cookie Policy.
Additional Information on Data Processing and Collection
Action en justice
The User's Personal Data may be used for legal purposes by the Owner in court or in stages that may lead to legal action resulting from improper use of this Application or related Services.
The User is aware that the Owner may be required to reveal Personal Data at the request of public authorities.
Additional information regarding the User's Personal Data
In addition to the information contained in this Privacy Policy, this Application may provide the User with additional information and contextual information concerning particular services or the collection and processing of Personal Data.
System logs and maintenance
For operation and maintenance purposes, this Application and any third-party services may collect files that record interactions with this Application (system logs) or use other Personal Data (such as IP address) for this purpose.
Further information regarding the collection or processing of Personal Data may be requested from the Owner at any time. Please see contact details at the beginning of this document.
How Do Not Track Requests Are Handled
This Application does not support "Do Not Track" requests.
Refer to the privacy policies of third-party services to determine whether or not they accept "Do Not Track" requests.
Changes to this Privacy Policy
The Owner reserves the right to make changes to this Privacy Policy, at any time, by notifying its Users on this page and possibly in this Application or – as far as technically and legally possible – by sending a notification to Users through the contact details available to the Owner. It is strongly recommended to consult this page frequently, referring to the date of the last modification indicated at the bottom.
If the modifications influence the processing activities carried out on the basis of the User's consent, the Owner must obtain a new consent from the User when necessary.
Definitions and legal references
Personal Data (or Data)
Any information which, directly, indirectly or in connection with other information – including a personal identification number – allows the identification or identifiability of a natural person.
Usage data
Information automatically collected by this Application (or by third-party services employed by this Application), which may include IP addresses or domain names of computers used by Users who use this Application, Uniform Resource Identifier (URI) addresses, time of request, method used to submit the request to the server, size of the file received in response, numeric code indicating the status of the server's response (favorable result, error, etc.), country of origin, browser and system characteristics. used by the User, various details relating to time per visit (e.g. time spent on each page in the Application) and details relating to the path followed in the Application with special reference to the sequence of pages visited, and other parameters relating to the User's operating system or computing environment.
User
The person using this Application who, unless otherwise specified, is the Data Subject.
Data subject
The natural person to whom the Personal Data refers.
Subcontractor
The natural or legal person, public authority, institution or other body which processes Personal Data on behalf of the Controller, as described in this Privacy Policy.
Controller (or Owner)
The natural or legal person, public authority, institution or any other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of this Application. Unless otherwise stated, the Data Controller is the Owner of this Application.
This App
The means by which the User's Personal Data is collected and processed.
Service
The service provided by this Application as described in the relevant terms (if any) and on this site/application.
European Union (or EU)
Unless otherwise indicated, all references in this document to the European Union include all current member states of the European Union and the European Economic Area.
Cookies
Cookies are Trackers consisting of small sets of data stored in the User's browser.
Trackers
A Tracker means any technology – for example, Cookies, unique identifiers, web beacons, embedded scripts, electronic beacons and fingerprints – that can be used to track Users, for example by accessing or storing information on the User's device.
Legal information
This Privacy Policy has been prepared in compliance with the provisions of several laws, in particular Article 13/14 of European Regulation 2016/679 (general data protection regulation).
This Privacy Policy applies only to this Application, unless otherwise specified in this document.